Notice: This page is created by a local resident affected by repeated outages. You're not crazy—this is unacceptable. We use the spelling "Gray" instead of "Grey" to highlight we are not affilated with Greystone Utilities.
📣 Share This Site
Help spread awareness by sharing this page with your friends, neighbors, and community groups:
🔁 Step 3: From the next set of options, press 4 for "All Other Matters".
👤 Step 4: Press 3 to connect with a live customer service representative.
⏳ Tip: Hold times can reach up to 20 minutes — don’t hang up! You will connect eventually.
Last updated: July 2, 2025
📝 What You Can Legally Request from GreyStone Power
As a member-owner of a Georgia Electric Membership Corporation (EMC), you have the right to request a wide range of information under state law, PSC guidelines, and cooperative governance rules.
📊 Reliability Metrics (SAIDI, SAIFI, CAIDI): You are entitled to request these industry-standard reliability indexes as part of GreyStone's performance disclosures.
🔗 Georgia Public Service Commission – Electric Utilities
📁 Engineering Reports / Internal Bulletins: You can request engineering memos, infrastructure evaluations, and documented response actions for recent outages or system failures.
🔗 Georgia Code
Title 46 - Public Utilities
🏛️ Board Meeting Records & Notices: As a member, you have the right to access meeting agendas, board minutes, and proposed rate changes.
📄 Financial Statements & Compensation Reports: Ask for the latest audited financials and board compensation summaries, which must be made available upon written request.
📬 Reminder: Submit your request in writing to GreyStone Power's Member Services Department. State the specific records you're requesting, and keep a dated copy.
Last updated: July 2, 2025
📢 Spread the Word Locally
Let others know they're not alone — help grow our voice by getting this info in front of your neighbors:
📬 Email Blast: Forward this page or flyer to your HOA, friends, or local mailing lists. Use LearnMore@GrayStoneSucks.com if they want to learn more.
💬 Post on Social Media: Share in Nextdoor, Facebook groups, or Ring neighborhood alerts with a message like: Tired of Graystone outages? Join the push for transparency: www.GraystoneSucks.com
🖨️ Print & Distribute Flyers: Post them on:
Community bulletin boards
Grocery store corkboards
Local coffee shops or churches
🧠 Tip: People don’t know how widespread the issue is unless we talk about it — even 10 local shares makes a huge difference.
📣 Share This Site
Help spread awareness by sharing this page with your friends, neighbors, and community groups: